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Requesting a Refund for an Ultimate Guitar Subscription: A Complete Guide
Requesting a Refund for an Ultimate Guitar Subscription: A Complete Guide
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Written by Andy Miller
Updated over a year ago

Requesting a Refund for Your Subscription

The steps to request a refund depend on the platform where you made your subscription:

For Website Subscriptions:

  1. Once canceled, you will receive a cancellation confirmation from us.

  2. To request a refund, contact us at [email protected].

  3. For details on refund policies, please refer to our Terms of Service.

For iOS App Subscriptions:

  1. Developers cannot issue refunds for Apple iTunes subscriptions directly.

  2. Follow the official Apple article to request a refund from Apple.

  3. Ensure you're using the same Apple ID used for the subscription and follow the article's steps.

For Android App Subscriptions:

  1. Since all Android app purchases are handled by Google Play, request your refund directly from Google Support.

  2. Use the official Google Play article for guidance on requesting a refund via your Google Play account.

  3. Log in with the Google Play account used for the subscription when making the request.

For HUAWEI App Subscriptions:

  1. Developers cannot issue refunds for HUAWEI AppGallery subscriptions.

  2. Contact the HUAWEI AppGallery support team to request a refund.

  3. Ensure you're using the same Huawei ID used for the subscription and follow the support team's instructions.

Please note that using the correct ID is essential when requesting a refund on any platform.

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