How to get a refund for a subscription?

The steps you take to request a refund depending on the platform you used to subscribe: our website, iOS, Android or HUAWEI app.

First, you need to cancel your subscription.

After you cancel your subscription, you'll receive a cancelation confirmation from us. For refund you can contact us at [email protected].

Please learn more about our refund policies in our TOS.

Developers are unable to issue a refund for Apple iTunes subscriptions.

This official article will help you request a refund from Apple.

Note, you might be logged into a different Apple ID than the one you used to subscribe. Make sure you're using the same Apple ID and go through the steps in the article again.

First, you need to cancel your subscription.

As all purchases made in the Android app are handled by Google Play and are regulated by their policies, you should send your refund request directly to Google Support.

This official article will help you request a refund via your Google Play account.

Note, you might have several Google Play accounts. You need to log in to the one that you used to buy a subscription to cancel it.

First, you need to cancel your subscription.

Developers are unable to issue a refund for subscriptions from HUAWEI AppGallery.

You can request a refund by contacting the support team of HUAWEI AppGallery.

Note: You might be logged into a different Huawei ID than the one you used to subscribe to. Make sure you're using the same Huawei ID and go through the steps in the article again.