Customer Support

Enter your UG account email and tap Reset.

Check your email and follow the instructions from <a href="mailto:support-feedback@ultimate-guitar.com" rel="nofollow noopener noreferrer" target="_blank">support-feedback@ultimate-guitar.com</a>. ​ ​ ​Note. If you don't instructions from <a href="mailto:support-feedback@ultimate-guitar.com" rel="nofollow noopener noreferrer" target="_blank">support-feedback@ultimate-guitar.com</a> in your main e-mail folder, please check the Spam folder. ​

1. Go to Account.
2. Tap Log in.
3. Tap Forgot.
4. Enter your UG account email and tap Reset.
5. Check your email and follow the instructions from <a href="mailto:support-feedback@ultimate-guitar.com" rel="nofollow noopener noreferrer" target="_blank">support-feedback@ultimate-guitar.com</a>. ​ ​ ​Note. If you don't instructions from <a href="mailto:support-feedback@ultimate-guitar.com" rel="nofollow noopener noreferrer" target="_blank">support-feedback@ultimate-guitar.com</a> in your main e-mail folder, please check the Spam folder. ​

Related articles ​<a href="https://help.ultimate-guitar.com/en/articles/6741402-ios-how-to-change-my-password-or-email">[iOS] How to change my password or email</a> ​<a href="https://help.ultimate-guitar.com/en/articles/6741463-ios-i-purchased-the-app-previously-why-i-can-t-access-pro-features-now">[iOS] I purchased the app previously. Why I can't access Pro features now?</a>

[iOS] Forgot your password or username on Ultimate Guitar? Here's how to restore it

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