To access Account Information and Settings:
• Open the Profile section
• Tap the Settings (gear) icon in the upper corner
This section includes settings related to your account information, privacy controls, notification preferences, personalization options, access, legal information, and account management tools available within the app.
Account Information
This section includes:
• your username
• the email address linked to your account
• set password option that allows you to change your password in the app
Note: If you created your account using the Sign up with Google or the Sign up with Google Apple or the Sign up with Facebook option, your account has no password, only social login.
Read more about accessing your account here: https://help.ultimate-guitar.com/en/articles/6741289-tabs-app-guide-from-new-user-setup-to-account-management
Linked Social Accounts
This feature allows you to connect your social network accounts (Google, Facebook, or Apple ID for Apple devices only) to your existing Ultimate Guitar account. Linking these accounts enables you to sign in to Ultimate Guitar using the selected provider.
To connect a social network account:
• Open the Ultimate Guitar app
• Go to settings
• Find and tap linked accounts
• Select the social network you want to connect (Google, Facebook, or Apple ID)
• Follow the authorization steps provided by the selected service
• Google - Sign in to your Google account and grant the requested permissions required to link the account.
• Facebook - Log in to your Facebook account and confirm the authorization request.
• Apple ID - Authenticate using your Apple ID. Depending on your device settings, you may be asked to verify your identity using your device passcode, Face ID, or Touch ID and approve the connection (available only for Apple devices).
• After successful authentication, the selected account will appear in the Linked Accounts list.
To disconnect a social network account:
• Open settings and go to linked accounts
• Locate the connected social network account you want to remove
• Tap disconnect or unlink next to the account
• Confirm the action when prompted. For security purposes, you may be asked to enter your Ultimate Guitar account password or complete an additional verification step
• Once confirmed, the account will be removed from the linked accounts list.
By linking your accounts, you can conveniently log into the app or website without needing your Ultimate Guitar account password.
Delete Account
If you wish to permanently delete your Ultimate Guitar account, this option provides a means to do so. Please note that once your account is deleted, it cannot be restored. Exercise caution when choosing this option.
Privacy & safety
This section includes tools for managing user interactions and requesting access to your personal data.
Blocked users list
Users you block will appear in this list.
To block a user:
• Go to the user’s profile
• Tap the three-dot menu icon
• Select “Block user.”
After blocking, the user will no longer be able to follow you or interact with you within the app. You can manage (unblock) users from this list.
To remove a user from the list, go to the blocked list, tap the minus icon, and the user will be removed from the blocked users list.
Personal data request (data download)
This option allows you to request and download a copy of the personal data associated with your account, in accordance with data protection regulations.
Please note that creating a personal data archive usually takes up to 72 hours, and in some cases up to 30 days, depending on system workload and the amount of data.
You will receive the download link:
• By email
• In the mobile application (in the same menu path where the request was submitted).
Read more about downloading your personal data here:
Notifications
Customize the pop-up notifications you receive from the app regarding shots, personal messages, and approved tabs. Tailor the notification settings according to your preferences.
Preferences
In this section, you can customize your music skills, select your instrument, and choose your favorite genres. Although these options do not currently impact the app's functionality, stay tuned for future updates!
Left-Handed Mode
Designed for left-handed musicians, this option adapts the app for left-handed playing when enabled.
Ukulele Mode
For ukulele players, enable this option to automatically convert all guitar chords in the tabs to ukulele chords, enhancing your playing experience.
Here you can change:
• your level of instrument proficiency in Level
• the main instrument you play in Main instrument
• Favorite genres selection
Language
Ultimate Guitar supports the following languages:
• English
• Spanish
• Portuguese
• Japanese
• Italian
• French
Additional languages are being developed as part of ongoing localization improvements.
Gear
The Pedal Interface option allows you to connect and configure an external pedal device for use within the app. Take advantage of this feature to enhance your guitar playing with external effects and control.
Support
The Support section provides access to:
• Questions and answers redirect you to the frequently asked questions section (FAQ). Using this section, you can quickly find the answer to your question
• Contact support allows you to get in contact with our support team.
Important:
If it’s your first message to our support team, use “Send us a message” option
If you have already contacted our support team, you can view and continue your previous conversations within messages
Please do not start a new support conversation for each request. All previous conversations remain available in one thread
Opening multiple requests may increase the response time to your question and lead to the loss of information that is needed to resolve your case.
Legal
This section includes:
• Terms of service - you can also read it here:https://www.ultimate-guitar.com/about/tos.htm
• Privacy policy - you can also read it here:https://www.ultimate-guitar.com/about/privacy.htm
These documents define platform usage rules and data processing policies.
Sign Out
The Sign Out option logs you out of the account.
Important: Signing out does not delete account data or settings.
Application Version
This section displays the current app version installed on your device.
To check the actual app’s version and update the UG app, follow the official platform instructions:
