Customer Support

Your Lifetime Pro is attached to one of your accounts or devices

To restore your Lifetime Pro on your current device:

Navigate to the Profile section (upper right corner of your screen).

1. Navigate to the Profile section (upper right corner of your screen).
2. Tap on Restore purchases.

If it doesn't help, think of an old email you might have used for your Lifetime Pro account.

If you purchased a Lifetime Pro before February 2017 but lost your access, find a receipt of the purchase (how to find a receipt if you purchased in <a href="https://support.apple.com/en-gb/HT204088" rel="nofollow noopener noreferrer" target="_blank">App Store</a>, <a href="https://support.google.com/googleplay/answer/2850369?hl=en-GB" rel="nofollow noopener noreferrer" target="_blank">Google Play</a>) and send it to us at <a href="mailto:support@ultimate-guitar.com" rel="nofollow noopener noreferrer" target="_blank">support@ultimate-guitar.com</a>.

<a href="https://help.ultimate-guitar.com/en/articles/6744561-android-how-to-restore-a-subscription-and-favorites-in-ultimate-guitar-app-for-android">[Android] How to restore a subscription and favorites in Ultimate Guitar app for Android?</a> ​

[Android] Purchased Ultimate Guitar app but can't access Pro features? Here's why and how to fix it

www.ultimate-guitar.com

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Your Lifetime Pro is attached to one of your accounts or devices

Lost Lifetime Pro