In the app:
Important: you can’t see the status of the auto-renewal option in the UG app.
If you subscribed through the app using the Apple (iOS) iTunes billing system, please note that our Support Team is unable to check the auto-renewal status.
You can contact the Apple Support team directly for accurate information.
Alternatively, you can refer to Apple’s guides for iPhone or iPad to check your subscription details and see when the next charge will occur.
If you subscribed through the app using the Google (Android) billing system, please note that our Support Team is unable to check the auto-renewal status.
You can check your subscription details and see when the next charge will occur using this guide.
On the website:
To check your subscription auto-renewal status and date:
Open the website’s desktop version
Go to the Subscriptions section.
Find the relevant subscription and click Details.
Under the subscription’s name, you will see the status:
Cancelled if the trial of the subscription you started on the website is no longer active.
Auto-Renew Off if the auto-renewal option for the subscription you started on the website is no longer active.
Active if the auto-renewal option for your subscription is active.
Under the description, you’ll see the expiration date of your subscription if you started it on the website. If you started your subscription in the app, please use the steps from the beginning of this article.